Privacy policy

Privacy Policy

Last updated: 19 February 2026

This Privacy Policy describes how Daniel Wear (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our Site, use our services, make a purchase from danielwear.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date, and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use personal information to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The type of personal information we collect depends on your interactions with our Site and Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.

Information You Provide Directly

Personal information you provide directly through our Services may include:

  • Contact information, such as your name, address, phone number, and email address

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number

  • Account information, including your username, password, security questions, and other information used for account security

  • Customer support information, including information you provide when communicating with us

Some features of the Services require you to provide personal information. If you choose not to provide this information, you may not be able to access or use certain features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection details, IP address, and other interaction data.

Information We Receive from Third Parties

We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify

  • Payment processors that collect payment information (e.g., bank account, credit card or debit card details, billing address) to process payments and fulfil orders

  • Advertising and analytics partners that collect data through tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies

All information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services in accordance with our contract with you, including processing payments, fulfilling orders, sending account and transaction notifications, managing your account, arranging shipping, facilitating returns and exchanges, and providing related functionality.

Marketing and Advertising

We may use your personal information to send marketing and promotional communications and to display advertisements for our products or services.
For residents of the EEA, this processing is based on our legitimate interest under Article 6(1)(f) GDPR.

Security and Fraud Prevention

We use personal information to detect, investigate, or prevent fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials secure. If you believe your account has been compromised, please contact us immediately.

Communication and Service Improvement

We use personal information to provide customer support and improve our Services. This processing is based on our legitimate interest under Article 6(1)(f) GDPR.

Cookies

We use Cookies to support and improve our Site and Services, remember your preferences, perform analytics, and understand user interaction.

Details about Shopify-related cookies can be found at:
https://www.shopify.com/legal/cookies

You can control cookies through your browser settings. Please note that disabling cookies may affect functionality and user experience.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • To service providers performing services on our behalf (e.g. payment processing, fulfilment, analytics, customer support)

  • To business and marketing partners for advertising and promotional purposes

  • With your consent or at your direction

  • To affiliates within our corporate group

  • In connection with business transactions or legal obligations

We do not sell or share sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of such websites. We encourage you to review their policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age. If you believe a child has provided us with personal information, please contact us to request deletion.

Data Security and Retention

No security measure is perfect, and we cannot guarantee absolute security. We recommend avoiding unsecured channels when sharing sensitive information.

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Data portability

  • Opt out of targeted advertising or data sharing

  • Restrict processing

  • Withdraw consent

  • Appeal decisions

You can exercise these rights via our Site or by contacting us. We may need to verify your identity before processing your request.


Complaints

If you have concerns about our privacy practices, please contact us. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

EEA authorities list:
https://edpb.europa.eu/about-edpb/board/members_en

International Users

Your personal information may be transferred, stored, and processed outside your country of residence. When transferring data outside Europe, we rely on approved safeguards such as Standard Contractual Clauses.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 help@danielwear.com

Business Identity

Store name: Daniel Wear
Address: Hogehilweg 7A, 1101CA, Amsterdam, The Netherlands

Email: help@danielwear.com
Phone: +31853332471
Frequently Asked Questions: Click here

Opening Hours (GMT+01:00, Central European Time)

  • Monday – Friday: 08:00 – 18:00
  • Saturday – Sunday: 09:00 – 16:00

We aim to respond to all emails within 1–2 business days.